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Frequently asked question
Ready to shop? All orders can be placed via our website- https://www.skyntox.com/home
We offer the following forms of payment: - Google Pay, Paytm, PhonePe, Amazon Pay, Apple Pay, PayPal, America Express, Visa, Mastercard, Maestro, and All Credit & Debit cards.
All our products are sourced from the official Websites, distributors, or directly from the brand manufacturer which guarantees that you are purchasing a genuine product and all credentials can be verified.
Orders are typically processed and shipped within 3-7 business days. Please check your email for shipping and order confirmation. Your tracking number will be automatically emailed to you after your order has shipped. Registered users may also log in to My Account to view order status and history. Visit https://www.skyntox.com/track-order
In order to cancel your order please call our Customer Care Number- 7428892876 to speak with one of our representatives from 9 AM to 5 PM. Sunday Closed. If you wish to cancel your order during hours we are closed please email at contact@skyntox.com
To ensure orders are delivered as quickly as possible all orders are processed instantly. - We cannot guarantee we will be able to amend your order.
However, if you would like to make a change to your order please email contact@skyntox.com and we will try our best to accommodate your amendment before the order is dispatched.
Please inspect goods fully on receipt. Any damages/shortages/incorrect products must be reported at contact@skyntox.com within 48 hours from receipt of goods with full details of the issue, along with photographs of all packaging and contents.
If a return/refund/replacement/exchange is required, please provide full details on this process during email correspondence.
Skyntox cannot accept responsibility for damages/shortages / incorrect products reported after the stated 24-hour period.
Please double-check that your email and password information is correct. If problems persist, please reset your password using the 'Forgot your password?' link and follow the steps provided. If you are still unable to log in after following these steps, please contact our customer service team on contact@skyntox.com
Don't worry, if you have an active account and your email is recognized in our system, you can request your password by navigating to the My Account Page, and clicking on the "Forgot Password" link located under the "Returning Customers" section. Please visit the below link:
https://www.skyntox.com/customer/auth/login Underneath the log-in section, there is a “Forgot your password?” button. Please click this and an email will then be sent to help you reset your password.
Please visit the “Account” section on the right-hand side of our home page.
Once you are logged in to your account you will then be able to make changes to your address, password, and name.
We currently offer the following:
1) Rs 99 for orders under Rs 499.
2) Free shipping on all orders of 500 or more.
For full information on returns, please visit our My order Page & Action.
For full information on delivery, please visit My order Page and Status.